In November of 2017 SignVideo, the largest provider of VRS and VRI in the United Kingdom, chose VTCSecure’s Next Generation SOLVES communications platform to replace their current system. SOLVES is a state-of-the-art Voice, Video and Real-Time Text communication platform used all over the world to bring equal access to communication for the Deaf and Hard of Hearing.  Peter Hayes, CEO of VTCSecure, states “It’s really exciting to work with a company like SignVideo that has been at the forefront for so many years, in ensuring services for Deaf people are available all over the UK.” In the last 12 months thousands of hours of VRI and VRS calls to businesses and government offices in the United Kingdom have been made via the SOLVES platform. Both companies are committed to bringing the best interpreting practice and technology to the Deaf and Hard of Hearing in the UK.



SignVideo provides British Sign Language (BSL) video interpreting services to enable communication between the community of over 150,000 deaf BSL users in the UK and hearing people. The service allows users to make and receive BSL interpreted video calls so that they can effectively and effortlessly communicate with each other. This happens through a professional video interpreter who relays the call between BSL and English and the service is available instantly on tablets, smartphones, computers and laptops via apps and software.

Born in 2004, SignVideo is led by Jeff McWhinney, a well-known deaf entrepreneur who fights tirelessly for equality of the deaf and hearing community. Today, SignVideo, a predominantly deaf-led organization, provides their service to the government, NHS, councils, UK banks, telecommunications providers, helplines and many other types of organizations.

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VTCSecure, LLC  is a global company that provides On-Demand, Video, Voice & Text Call Center Services that are secure and accessible from any device. VTCSecure is known to be experts in their field and have focused their efforts to improve communication and technology in the disability community with applications and solutions specifically focused for deaf, hard of hearing, deaf/blind and blind persons. To learn more about the SOLVES platform contact VTCSecure at or visit